24x7 SOC and NOC for businesses in Rio Grande do Sul
Forte Security operates a SOC (Security Operations Center) and a NOC (Network Operations Center) 24 hours a day, 7 days a week, for small and mid-sized businesses in Rio Grande do Sul. We monitor servers, networks, links and endpoints, detect threats and respond to incidents under a contractual SLA. Headquartered in Santa Maria/RS, serving all of Brazil.
What is included
SOC
- Security event monitoring
- Threat detection
- Incident response
- Sophos Intercept X with XDR, Acronis EDR and Check Point Harmony, with integrated IDS
Vulnerability management
- Inventory of technologies in use
- Server updates and hardening
- Prioritized remediation of critical flaws, such as the severe PHP vulnerabilities disclosed recently
NOC
- Physical and cloud servers (AWS, Azure and GCP)
- Sites and applications, including SSL/TLS expiration
- Network, connectivity and link quality
- Proactive alerts with Zabbix
Service SLA
| Severity | Situation | First response |
|---|---|---|
| Critical | Operation down or active security incident | Up to 30 minutes, 24x7 |
| High | Degraded service | Up to 2 hours, 24x7 |
| Medium | Partial impact | Up to 4 business hours |
| Low | Requests | Up to 1 business day |
Resolution times and penalties defined in contract.
Who it is for
- Small and mid-sized businesses without their own security team
- Companies with branches
- Regulated sectors such as healthcare, notary offices and retail
Results
+2,000
managed devices
+100 million
attacks blocked per month
Frequently asked questions
What is the difference between SOC and NOC?+
The SOC (Security Operations Center) monitors security events, detects threats and responds to incidents. The NOC (Network Operations Center) tracks the availability and performance of servers, networks, links and applications. Together they protect and keep the operation running.
Does monitoring work at night and on weekends?+
Yes. Monitoring is 24x7, including nights, weekends and holidays.
Do I need an in-house IT team?+
No. Forte operates the SOC and NOC for your company, even if you have no in-house IT team.
Do you serve companies outside Rio Grande do Sul?+
Yes, we serve all of Brazil. Monitoring is remote and deployment can be on-site or remote.
Which tools are used?+
Sophos Intercept X with XDR, Acronis EDR, Check Point Harmony and Zabbix, operated by a team certified as Sophos Certified Architect, Fortinet NSE, LPIC-3 Security and MikroTik Certified Security Engineer.